Search: "customer reply"

#customer-service #refund #de-escalation

Response to an Angry Customer Demanding a Refund Beyond Policy

Draft a response to an angry customer email demanding a full refund 60 days afte...

#marketing #persona #customer-research

marketing Intermediate

Build a Persona From Real Customer Interviews

Act as a customer research analyst. From these notes/quotes from {{number}} cust...

#marketing #launch #announcement

marketing Intermediate

Write a Launch Announcement Without Sounding Like Every Other Launch

Act as a launch copywriter. Write a launch post for {{product/feature name}} tha...

customer-service Advanced

Convert an Angry Phone Call Recording into an Action Plan

Act as a customer experience lead. I'll paste a transcript of an angry customer ...

#customer-service #escalation #analysis

#customer-service #refunds #communication

Write a Refund Decline That Doesn't Lose the Customer

Help me write a response declining a refund request that's outside our policy, w...

#swot #product launch #strategy

business Intermediate

SWOT Analysis for New Product Launch

Conduct a detailed SWOT analysis for the launch of [PRODUCT] in the [MARKET] seg...

#business #premortem #risk

business Intermediate

Run a Premortem Before a Major Project Launch

Facilitate a premortem for our upcoming launch of [project]. Imagine it's 6 mont...

#finance #saas #unit-economics

finance Advanced

Model a SaaS Unit Economics Spreadsheet

Build a SaaS unit economics model. Calculate: CAC (fully-loaded sales + marketin...

#hr #recruiting #job-posting

hr Intermediate

Write a Job Posting That Repels the Wrong Candidates On Purpose

Write a job posting for [role title] at [company description — size, stage, vibe...

#packaging copy prompt #product label writing #handmade brand messaging

creative Beginner

ChatGPT prompt for packaging copy variations for a handmade product line

Act as a brand copywriter. I need packaging copy variations for a handmade produ...

#chatgpt prompt for escalation summary #support operations #incident communication

ChatGPT Prompt for Summarizing Escalated Support Threads for Leadership

Act as a support operations manager. Summarize a long escalated support thread f...

#business #competitive analysis #sales strategy

business Intermediate

ChatGPT Prompt for Competitor Offer Comparison Matrix for Sales Strategy

Help me build a competitor offer comparison matrix for a sales strategy meeting....

Customer Support Beginner

Live Chat Script Generator

Create live chat scripts for: greeting, troubleshooting, upselling, transferring...

#live chat #scripts #real-time

customer-service intermediate

Customer Win-Back Campaign Email Sequence for Churned Users

Write a 4-email win-back sequence for customers who cancelled [product] in the l...

#win-back #churn #email

#marketing #positioning #messaging

marketing advanced

Product Positioning Statement Writing Framework Differentiation Guide

Create a complete product positioning framework for SaaS and B2B companies. Cove...

#marketing #brand-voice #messaging

marketing intermediate

Brand Voice and Messaging Guide Creator

Create a comprehensive brand voice and messaging guide for my brand. Brand detai...

#user research #UX research #user interviews

design Intermediate

User Research Interview Guide for Product Discovery

Create a user research interview guide for [product/feature area, e.g., understa...

customer-service Beginner

Angry Customer De-escalation Script

Act as a customer experience trainer. Write a de-escalation script for a phone o...

#de-escalation #angry-customer #script

#press-release #pr #launch

writing Beginner

Press Release Writer for Product Launch

Act as a PR writer. Write a press release for the launch of [PRODUCT] from [COMP...

#business #product #customer-discovery

business Advanced

ChatGPT Prompt: Customer Discovery Interview Script for New Product Idea

You are a product researcher trained in The Mom Test methodology. Build me an in...

#customer-service #support #bug-report

ChatGPT Prompt: Bug Report Acknowledgment That Builds Trust

You are a customer-facing engineer. Write a reply to a customer who has just rep...

#marketing #case-study #customer-stories

marketing Intermediate

ChatGPT Prompt: Customer Case Study Interview Question Bank

You are a customer marketing manager. Build the interview question bank for a cu...

#customer service #onboarding #email drip

Customer Onboarding Email Drip with Activation Milestones

You are a lifecycle marketer at a SaaS company. Design a 7-email onboarding drip...