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Search: "support script"

333 prompts matching "support script"

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coding Advanced

Write a Defensive Migration Script for a NOT NULL Column Addition

Act as a database migration specialist. I need to add a NOT NULL column [column_...

#migration #sql #zero-downtime
👁 6 views
education Intermediate

Help a Student Recover From Failing a Major Assessment

Help me draft a conversation with a student who just failed [ASSESSMENT]. The st...

#education #mentoring #student support
👁 5 views
customer-service Intermediate

De-escalation Response to an Angry Customer

Write a customer service response to an angry customer using the LEAP framework:...

#customer-service #de-escalation #leap
👁 5 views
customer-service Intermediate

Build a Macro Library for Common Support Tickets

Given a list of the top 10 most common support ticket types, create a macro/cann...

#customer-service #macros #support
👁 5 views
customer-service Advanced

Voice-of-Customer Theme Synthesis from Tickets

Analyze the batch of customer support tickets provided. Synthesize into: top 5 r...

#customer-service #voc #insights
👁 5 views
business Intermediate

Business: Build a One-Page Operating Plan for the Next Quarter

I want one page that anyone on the team can read and know what we're doing this ...

#business #planning #operations
👁 5 views
hr Advanced

HR: Write a Performance Improvement Plan That's Actually Designed to Improve Performance

I'm writing a PIP for an underperforming employee and I don't want it to be a th...

#hr #performance #pip
👁 5 views
customer-service Intermediate

Customer Service: Reply Empathetically Without Sounding Like a Bot

I'm replying to: [PASTE CUSTOMER MESSAGE]. The customer is frustrated. Rewrite m...

#customer-service #tone #empathy
👁 5 views
hr Advanced

Hr: Manage a Senior Hire Who's Not Ramping

I hired [NAME] at a senior level [N] months ago and they're not ramping: [SYMPTO...

#hr #performance-management #hiring
👁 5 views
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customer-service Intermediate

Decide Which Customer Complaints to Escalate and Which to Resolve in Thread

I'm a support lead and my team keeps escalating the wrong things — they escalate...

#customer-service #escalation #triage
👁 5 views
customer-service Intermediate

De-escalate a customer who's angry about something we didn't do

I have a customer escalating loudly about an issue that turns out to be on their...

#customer-service #de-escalation #complaints
👁 5 views
customer-service Intermediate

Write a support macro that doesn't sound like a support macro

Write a customer support macro for the situation: [SCENARIO — e.g., 'customer as...

#customer service #macro #templates
👁 5 views
design Intermediate

Critique a screen mockup without rewriting the designer's solution

I want to critique a screen mockup someone on the team is sharing. I want my fee...

#design #critique #feedback
👁 5 views
hr Advanced

Write a performance improvement plan that's actually fair

Draft a 60-day PIP for an employee whose work quality has dropped. The PIP needs...

#PIP #performance #management
👁 5 views
excel Advanced

Excel Power Query Recipe to Clean and Unify Multi-Sheet Sales Data

You are an Excel Power Query expert. I have a workbook with 12 monthly sales she...

#power-query #m-language #etl
👁 5 views
finance Advanced

Diagnose a Cash Flow Squeeze in a Growing Business

You are a CFO advisor. A growing business is profitable on paper but running out...

#cash-flow #fp&a #treasury
👁 5 views
customer-service Intermediate

Train a junior agent through a difficult chat using live shadowing

Help me design a shadowing protocol for training a new support agent on hard cha...

#customer-service #training #onboarding
👁 5 views
excel Advanced

Automate a weekly Excel report that pulls from three CSVs and emails itself

You are an automation engineer. I get three CSVs every Monday — [CSV_1], [CSV_2]...

#excel #power-query #office-scripts
👁 5 views
design Intermediate

Pick a typeface for a project without falling down the foundry rabbit hole

I'm picking type for [project type — brand, app, document, signage]. The brand q...

#design #typography #type-pairing
👁 5 views
design intermediate

Run usability tests with 5 people and learn the right things from each one

Act as a research lead who has seen small-N usability tests done badly and well....

#design #user-research #usability
👁 5 views
customer-service intermediate

Write a Refund Approval and Denial Script

Act as a customer experience manager. Write two scripts: one approving a refund ...

#customer service #refund #policy
👁 5 views
hr Advanced

Prepare for a hard conversation with an employee

I have to give difficult feedback to someone on my team. Help me prepare: clarif...

#hr #feedback #management
👁 5 views
customer-service Intermediate

Respond to an Angry Customer and De-escalate

You are a senior customer support specialist known for calming upset customers. ...

#customer service #de-escalation #support
👁 5 views
customer-service Beginner

Build a Reusable Support Response Template

Act as a support operations lead. Create a flexible response template for this c...

#customer-service #support #templates
👁 5 views
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