Search: "decision-memo"

customer-service Intermediate

Convert a Customer's Angry Tweet into a Plan and Reply

Act as a social support lead. I will paste a public angry tweet from a customer....

#social-media #support #twitter

#performance #difficult-conversation #management

hr Advanced

Prepare for a hard conversation with an underperforming employee

You're an experienced people manager and coach. I have to talk with someone whos...

#coding #testing #unit-tests

coding Intermediate

Generate Unit Tests for a Function

Act as a test engineer. Write unit tests for this function: [PASTE FUNCTION] usi...

productivity Intermediate

Make a Tough Decision With a Clear Framework

Act as a decision coach. I'm stuck on a decision and you'll help me think it thr...

#productivity #decision-making #frameworks

#business #business-case #proposal

business Advanced

Draft a One-Page Business Case

You are a management consultant. Help me write a one-page business case to get a...

customer-service Intermediate

Write a Refund Decision That Doesn't Sound Like a Boilerplate No

Help me write a refund decision response. Customer's request: [WHAT THEY ASKED]....

#customer-service #refunds #decisions

#scope-change #project-management #stakeholder

email Intermediate

Write a Calm Reply to a Last-Minute Scope Change Request

Help me write a calm, professional email reply to a stakeholder who is requestin...

#strategy #offsite #decisions

Business: Diagnose Why a 'Strategy Offsite' Didn't Produce Decisions

We did a 2-day strategy offsite and left without any decisions made — just slide...

#email #vendor-management #difficult-conversations

email Intermediate

Email: Tell a Vendor We're Switching Without Burning the Relationship

We're moving off [VENDOR] to [REPLACEMENT] after [N] years. Help me write the em...

#business #pricing #retention

Raise prices on existing customers without losing them

I need to raise prices on our existing customer base by 15-20%. Costs went up, w...

#segmentation #unit-economics #support-cost

business Advanced

Decide whether a customer segment is worth keeping when the margin looks fine but the support load is brutal

Act as a strategy partner. I have a customer segment that shows up profitable on...

#business #strategy #swot

Run a Quick SWOT Analysis

You are an expert business strategy consultant. Help me produce a focused SWOT a...

#business #meetings #agenda

business Beginner

Generate a Tight Meeting Agenda

You are an expert operations manager. Help me build a focused agenda so my meeti...

#business #strategy #decision-making

business Advanced

Business: Stress-Test a Strategy Before You Bet the Quarter on It

I'm about to commit to a strategy. Pressure-test it before I do. Walk through: (...

#hr #onboarding #new-hire

hr Intermediate

HR: Design a 30-60-90 Day Onboarding Plan a New Hire Will Actually Use

I want a 30-60-90 day plan for a new hire that they'll reference, not file away....

#mortgage #personal finance #decision

finance Beginner

Decide between a 15-year and 30-year mortgage when both are uncomfortable

Help me decide between a 15-year and 30-year mortgage. I'll share rate, monthly ...

customer-service Beginner

Write an Empathetic Refund Approval Email That Saves the Relationship

Act as a senior customer support specialist. Draft an email approving a refund o...

#refund #empathy #retention

#operations #process #tooling

Decide whether a problem deserves a process, a tool, or just one person paying attention

We have a recurring problem: [describe — e.g., late deliverables, missed handoff...

#hr #workforce-planning #attrition

hr advanced

Decide which roles to backfill, restructure, or eliminate after an attrition spike

Act as a workforce planner. Three people left a team of twelve in one quarter, a...

#caching #architecture #redis

coding Advanced

Pick the right caching layer when every option looks reasonable on paper

Act as a staff engineer who has lived with these decisions. I need to add cachin...

#policy #drafting #clarity

legal Intermediate

Draft a clear, enforceable-sounding policy from a vague intention

You're a policy drafter who values clarity over jargon. I will describe in plain...

#decision-making #comparison #trade-offs

finance Intermediate

Compare two financial options by the questions that actually matter

You're a clear-headed financial advisor. I am deciding between two money options...

#finance #decisions #comparison

finance Intermediate

Compare two financial options by the questions that matter

I'm deciding between two financial options (I'll describe them — could be lease ...