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Search: "support script"

333 prompts matching "support script"

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customer-service Intermediate

Write a Clear Help-Center Troubleshooting Article

Act as a technical writer for a customer help center. Turn the problem I describ...

#customer-service #knowledge-base #technical-writing
👁 5 views
customer-service Intermediate

Write a Macro Library That Doesn't Sound Like a Macro

Help me build a macro library for [TOP 10 RECURRING TICKETS]. Constraints: each ...

#customer-service #macros #support
👁 4 views
customer-service Intermediate

Reply to a Furious Customer Without Sounding Like a Robot or Caving

Help me reply to a furious customer email. Customer's complaint: [PASTE OR SUMMA...

#angry-customer #escalation #support
👁 4 views
productivity Beginner

Productivity: Triage a Backlog You're Embarrassed About

I have a personal task backlog (or inbox, or notebook) I haven't touched in mont...

#backlog #triage #gtd
👁 4 views
customer-service Intermediate

Customer Service: Build a Triage Script for the Top 5 Tickets That Eat Your Day

I'm drowning in repetitive tickets. Build a triage script for the top 5 types. F...

#customer-service #triage #support-workflow
👁 4 views
customer-service Intermediate

Customer Service: Audit Our Support Macros for the Ones Doing More Harm Than Good

We have a stack of support macros (canned replies) and some of them are aging ba...

#customer-service #macros #templates
👁 4 views
hr Advanced

Hr: Tell a Top Performer There's No Raise This Cycle Without Losing Them

[NAME] is a top performer and there's no budget for a raise this cycle: [REASON ...

#hr #compensation #retention
👁 4 views
hr Intermediate

Design a 30-Day Onboarding Plan That Doesn't Rely on the New Hire Asking Questions

I'm onboarding a new hire and I want the first 30 days to set them up for succes...

#hr #onboarding #new-hire
👁 4 views
business Intermediate

Raise prices on existing customers without losing them

I need to raise prices on our existing customer base by 15-20%. Costs went up, w...

#business #pricing #retention
👁 4 views
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hr Advanced

Draft a Compassionate but Clear Performance Improvement Plan

You are an experienced HR business partner. Help me draft a Performance Improvem...

#pip #performance #hr
👁 4 views
hr Advanced

Draft an exit-interview process that yields useful patterns

Our exit interviews currently produce nothing useful — leaving employees stay po...

#hr #exit-interview #attrition
👁 4 views
customer-service Intermediate

Rewrite a support article that customers keep failing despite reading it

Act as a support knowledge designer. This help article [PASTE_ARTICLE] is the to...

#customer-service #knowledge-base #documentation
👁 4 views
design Advanced

Run a design critique that produces better work, not just bruised egos

You are a senior design lead. Set up a recurring design critique that actually i...

#design #critique #feedback
👁 4 views
customer-service Advanced

Decide which customer issues to fix at the source vs. handle one by one

I'm reviewing this week's support tickets. The top issues by volume are [list 5–...

#customer-service #root-cause #operations
👁 4 views
writing Intermediate

Write an executive summary that doesn't make the executive read the whole thing to understand it

You're an editor for an exec who reads the first paragraph and skims the rest. I...

#executive #summary #bottom-line
👁 4 views
data Beginner

Clean a messy CSV that nobody owns and everyone depends on

Act as a data engineer doing cleanup. I have a CSV that gets dropped into a shar...

#cleaning #csv #etl
👁 4 views
customer-service Beginner

Write canned responses that don't sound canned

Help me write a small library of reusable support replies for situations I'll li...

#customer service #templates #canned responses
👁 4 views
customer-service Beginner

Turn a vague support ticket into the real question

I'll paste a confusing support ticket. Tell me what the customer is most likely ...

#customer service #support #triage
👁 4 views
customer-service Intermediate

Handle and Document an Escalation

You are an expert senior support specialist. Help me handle a tricky escalation ...

#customer-service #escalation #support
👁 4 views
customer-service Beginner

Design a CSAT Survey That People Finish

You are an expert customer insights analyst. Help me design a short post-support...

#customer-service #csat #survey
👁 4 views
customer-service Beginner

Create Reusable Support Reply Templates

You are a customer support operations lead. Create a set of reusable reply templ...

#customer-service #support #templates
👁 4 views
customer-service Intermediate

Write a Refund Decision That Doesn't Sound Like a Boilerplate No

Help me write a refund decision response. Customer's request: [WHAT THEY ASKED]....

#customer-service #refunds #decisions
👁 3 views
customer-service Intermediate

Customer Service: Spot When a 'Bug Report' Is Actually a UX Problem

Read this customer support ticket and tell me whether the customer's described '...

#bug-triage #ux #support
👁 3 views
finance Advanced

Finance: Pressure-Test a Startup Forecast Before Sharing It With Investors

I have a startup forecast I'm about to share with investors. Stress-test it befo...

#finance #modeling #forecasting
👁 3 views
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