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customer-service Advanced

Handle a customer who is technically wrong but emotionally right

Customer is escalating about [issue]. Looking at the facts: they're wrong about ...

#customer-service #escalation #conflict
👁 11 views
marketing Intermediate

Write High-Converting Ad Copy with Multiple Variations

You are a direct-response copywriter who writes ads that convert. Help me write ...

#marketing #ad copy #advertising
👁 11 views
email Beginner

ChatGPT prompt for crafting an apology email to a team after missing a deadline

Act as a communication coach who specializes in professional accountability. He...

#email #apology #deadline
👁 10 views
marketing intermediate

Facebook and Instagram Ad Copy Generator

Generate high-converting Facebook/Instagram ad copy for my campaign. Campaign de...

#marketing #facebook-ads #instagram-ads
👁 10 views
creative Intermediate

Brainstorm Brand Name Options with Trademark Considerations

Generate 25 brand name options for [PRODUCT/SERVICE] in the [INDUSTRY] space. Br...

#brand name #naming #branding
👁 10 views
customer-service Intermediate

Refund Request Response with Retention Approach

Write a response template for a refund request. Customer context: - Subscription...

#refund #retention #customer service
👁 10 views
customer-service Beginner

Knowledge Base Article Template for Common Issue

Write a knowledge base article for the support issue: [ISSUE]. Product: [PRODUCT...

#knowledge base #documentation #support
👁 10 views
customer-service Intermediate

De-Escalation Script for an Angry Customer

Write a de-escalation script for a phone call with an angry customer whose [ISSU...

#customer-service #de-escalation #phone
👁 10 views
customer-service Intermediate

Turn a Bug Report from a Frustrated Customer into a Useful Ticket

I'll paste a customer's frustrated bug report (probably long, emotional, missing...

#customer-service #bug report #triage
👁 10 views
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email Advanced

Email: Send the 'I Was Wrong' Email Without Tanking My Credibility

I argued strongly for [DECISION] last month and it didn't work out: [WHAT HAPPEN...

#email #leadership #accountability
👁 10 views
customer-service Intermediate

De-escalate a customer who's angry about something we didn't do

I have a customer escalating loudly about an issue that turns out to be on their...

#customer-service #de-escalation #complaints
👁 10 views
coding Advanced

Design a Resilient Retry Policy for an External API Call

You are a backend reliability engineer. Design a retry policy for calling [exter...

#retry #resilience #api
👁 10 views
customer-service Intermediate

Rewrite a support article that customers keep failing despite reading it

Act as a support knowledge designer. This help article [PASTE_ARTICLE] is the to...

#customer-service #knowledge-base #documentation
👁 10 views
coding Intermediate

Choose what to log and what to drop when adding observability to a service that has none

You're an SRE who has cleaned up a lot of logging messes. I'm adding observabili...

#observability #logging #metrics
👁 10 views
customer-service Beginner

Create Reusable Support Reply Templates

You are a customer support operations lead. Create a set of reusable reply templ...

#customer-service #support #templates
👁 10 views
finance intermediate

Financial KPIs Dashboard for Startup Founders

You are a startup CFO advisor. I need to build a financial KPIs dashboard that g...

#finance #kpis #startup
👁 9 views
customer-service beginner

Customer Support Response Templates for Common Issues

Create professional customer support response templates for my business. Busines...

#customer-service #support #templates
👁 9 views
customer-service Intermediate

De-escalate an Angry Customer Call

Coach me through de-escalating an angry customer call. Cover: the first 30 secon...

#customer-service #escalation #calls
👁 9 views
legal Beginner

Diagnose Whether a Document Needs a Lawyer or You Can Self-Serve

Help me decide whether [DOCUMENT OR SITUATION] actually needs a lawyer or whethe...

#legal #decisions #lawyers
👁 9 views
customer-service Intermediate

Write a Help Center Article That Reduces Tickets, Not Just Documents the Feature

Write a help center article designed to actually reduce tickets, not just descri...

#help-center #documentation #deflection
👁 9 views
customer-service Intermediate

Respond to a Customer Who Is Wrong But Insistent

A customer is escalating about [specific complaint]. The thing is: they're factu...

#customer-service #difficult-customers #response
👁 9 views
email Advanced

Email: Tell Customers About a Price Increase Without Losing Them

Write a price increase email for [PRODUCT/SERVICE] going from $[X] to $[Y] effec...

#email #pricing #customer-retention
👁 9 views
legal Intermediate

Legal: Negotiate an Indemnification Clause Without Reading Law School

A vendor sent me a contract with an indemnification clause: [PASTE OR DESCRIBE]....

#legal #contracts #negotiation
👁 9 views
email Intermediate

Tell a Vendor You're Leaving Without Burning the Bridge

I need to email a vendor we've used for three years to tell them we're moving to...

#email #vendor-management #offboarding
👁 9 views
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