Search: "customer issue"

#customer service #de-escalation #support

De-escalate an angry customer without giving away the store

I'll paste an angry customer message. Draft a reply that lowers the temperature:...

#email #status update #summary

email Beginner

Turn Messy Notes into a Clear Status Update Email

Act as an executive communication assistant. I will paste rough, unstructured no...

customer-service Beginner

Write a Knowledge Base Article from a Common Question

Act as a technical writer who creates clear help-center articles. Given a common...

#customer service #knowledge base #documentation

#marketing #email #welcome-sequence

marketing Intermediate

Build a 5-Email Welcome Sequence

You are an expert lifecycle email marketer. Help me design a welcome email seque...

#email #customer-service #de-escalation

email Beginner

Reply to an Unhappy Customer Professionally

Act as a customer experience writer. I will paste an angry or frustrated custome...

#marketing #copywriting #landing-page

marketing Intermediate

Write Landing Page Copy That Converts

Act as a conversion copywriter. Write landing page copy for the offer I describe...

#customer-service #de-escalation #complaint

Respond to an Angry Customer

You are a customer-experience expert. I will paste an angry customer message and...

#marketing #case study #B2B

marketing Intermediate

Write a Customer Case Study in Story Form, Not Brochure Form

Help me write a case study about [CUSTOMER] using our [PRODUCT]. Inputs: their b...

#email #price-increase #customer-retention

email Advanced

Email Announcing Price Increase to Existing Customers

Draft an email announcing a price increase to existing customers, effective in 6...

#finance #acquisition #m-and-a

finance Advanced

Investment Memo for a Small Business Acquisition

Draft a 2-page investment memo for acquiring a small business. Sections: Target ...

#duplicates #dedupe #power-query

excel Intermediate

Excel: Detect Duplicate Rows Across Multiple Key Columns

I have an Excel sheet where 'duplicates' aren't exact matches — they share a cus...

#cease-and-desist #demand-letter #legal-letters

legal Advanced

Legal: Draft a Cease and Desist That's Firm Without Being Theatrical

Help me draft a cease and desist letter that's firm but doesn't read like a paro...

#headlines #voice-of-customer #copywriting

marketing Beginner

Marketing: Translate a Customer's Review Into the Headline You Should Use

Read this customer review and tell me what the headline of my product page shoul...

#customer-service #macros #templates

Customer Service: Audit Our Support Macros for the Ones Doing More Harm Than Good

We have a stack of support macros (canned replies) and some of them are aging ba...

#customer-service #knowledge-base #documentation

Customer Service: Write a Help Article That Cuts the Ticket Instead of Creating It

We get a lot of tickets about [ISSUE]. Help me write a help article that actuall...

#education #feedback #assessment

education Intermediate

Education: Give Feedback on a Student's Work That Actually Changes Their Next Draft

I have a student's [ESSAY/PROJECT]: [SUMMARIZE OR PASTE]. The default feedback (...

productivity Intermediate

Productivity: Protect Two Hours of Deep Work in a Calendar Owned by Other People

My calendar is functionally owned by other people: [DESCRIBE — back-to-backs, le...

#productivity #focus #deep-work

hr Intermediate

Diagnose why team morale dropped without anyone saying anything specific

Something shifted on my team about 6 weeks ago. Output is fine. Slack feels quie...

#hr #culture #morale

#legal #privacy #compliance

legal Intermediate

Figure out which privacy regulations actually apply to a small business

I run a small business. I keep getting told I 'need to be GDPR compliant' and 'C...

#coding #code review #maintainability

coding Intermediate

Review code like you actually have to maintain it next year

Review the code below as if you'll be the one maintaining it in twelve months. D...

#customer-service #tone #writing

Find the line between friendly and unprofessional in support replies

Our support team's tone is inconsistent. Some replies feel cold; some feel weird...

#SQL #window functions #query optimization

data Advanced

Rewrite a slow correlated subquery as a window function

I have a query with a correlated subquery that runs once per row to find each cu...

#refund denial #bad news #policy

Tell a customer their refund request is denied without losing the relationship

Write a reply denying a refund request that doesn't meet our policy. The custome...