Search: "email"

#rate-increase #client #pricing

Email: Tell a Long-Term Client You're Raising Their Specific Rate

I need to tell a client I've worked with for 3+ years that I'm raising their rat...

#late-reply #apology #recovery

Email: Reply When You Owe Someone a Response From 3 Weeks Ago

Help me write a reply to an email I've been sitting on for 3 weeks. I don't want...

#introductions #networking #double-opt-in

Email: Introduce Two People Who Should Know Each Other

Write a double-opt-in introduction email. Step 1: a short note to each person se...

#hr #hiring #interviewing

hr Advanced

Hr: Write an Interview Loop That Doesn't Just Re-Test the Resume

Design an interview loop for [ROLE]. Right now we have [CURRENT LOOP]. Each roun...

#email #vendor-management #difficult-conversations

Email: Tell a Vendor We're Switching Without Burning the Relationship

We're moving off [VENDOR] to [REPLACEMENT] after [N] years. Help me write the em...

#email #sales #cold-outreach

Follow Up With a Prospect Who Ghosted After a Promising First Call

I had a great first sales call with a prospect three weeks ago. They were enthus...

#business #pricing #retention

business Intermediate

Raise prices on existing customers without losing them

I need to raise prices on our existing customer base by 15-20%. Costs went up, w...

#productivity #focus #context switching

productivity Beginner

Recover focus after a context switch without losing the rest of the day

I just got pulled into a 20-minute emergency. Before that I was 90 minutes into ...

customer-service Intermediate

Reply to a customer who's right about being upset but wrong about the fix

A customer emailed support upset about [issue]. They're right that something wen...

#customer-service #support #email

#pushback #deadline #manager

Write an email pushing back on a deadline without sounding combative

Draft an email to my manager pushing back on a Friday deadline that I genuinely ...

#follow-up #vendor #nudge

Follow up on a stalled vendor reply without nagging

Write a follow-up email to a vendor who has gone quiet for 6 business days after...

#email #conflict #complaint

email Advanced

Reply to an angry email without escalating, capitulating, or sounding scripted

I just got an angry email from [who — customer, internal stakeholder, vendor]. T...

customer-service intermediate

Apologize for a service failure without overpromising the recovery

Act as a customer-success leader who has watched apology emails make incidents w...

#customer-service #apology #recovery

#meetings #calendar #cancellation

productivity Beginner

Stop the recurring meeting that should be an email without offending the organizer

You're a chief of staff. There's a recurring meeting that's outlived its purpose...

#email #out of office #automation

email beginner

Write an Out-of-Office Email Reply

Act as a professional communications assistant. Write an out-of-office auto-repl...

#excel #duplicates #countifs

excel Intermediate

Build an Excel formula that flags duplicates across multiple columns

In Excel I need to find rows that are duplicates based on a *combination* of col...

#email #follow up #outreach

Draft a follow-up email after silence without sounding needy

Someone went quiet after seeming interested (a client, a recruiter, or a collabo...

#email #complaints #de-escalation

Reply to a complaint without admitting fault you can't verify

A customer emailed an angry complaint. Help me reply in a way that takes their f...

#writing #social media #repurposing

writing Intermediate

Adapt One Message into Five Platform-Native Versions

You are a content repurposing expert who understands the native voice of each pl...

#email #internal-comms #change-management

Announce a Process Change to Your Team

You are an expert internal communications lead. Help me announce a workflow chan...

customer-service Intermediate

Respond to an Angry Customer with Empathy

You are a customer experience expert. Write a reply to this upset customer messa...

#customer-service #support #empathy

#email #meeting-notes #follow-up

Turn Meeting Notes into a Follow-Up Email

You are a meeting-summary assistant. I will paste rough meeting notes and you wi...