Search: "email template"

#rate-increase #client #pricing

Email: Tell a Long-Term Client You're Raising Their Specific Rate

I need to tell a client I've worked with for 3+ years that I'm raising their rat...

#late-reply #apology #recovery

Email: Reply When You Owe Someone a Response From 3 Weeks Ago

Help me write a reply to an email I've been sitting on for 3 weeks. I don't want...

excel Advanced

Excel: Write a VBA Macro That Emails a Filtered Report to Each Manager

I have a master sheet with sales data tagged by manager. I want a VBA macro that...

#excel #vba #automation

#marketing #email #deliverability

marketing Advanced

Marketing: Cut My Email List Before I Damage Deliverability

I have a list of [N] subscribers. Open rate is [X%], down from [Y%]. Engagement ...

customer-service Advanced

Customer-Service: De-escalate a Customer Whose Complaint Is Valid But Their Tone Is Abusive

I have a customer whose complaint is legitimate: [SITUATION]. They are also bein...

#customer-service #de-escalation #difficult-customers

#business #pricing #retention

business Intermediate

Raise prices on existing customers without losing them

I need to raise prices on our existing customer base by 15-20%. Costs went up, w...

customer-service Intermediate

Reply to a customer who's right about being upset but wrong about the fix

A customer emailed support upset about [issue]. They're right that something wen...

#customer-service #support #email

#follow-up #vendor #nudge

Follow up on a stalled vendor reply without nagging

Write a follow-up email to a vendor who has gone quiet for 6 business days after...

#decline #vendor #procurement

Write a 'Soft No' Email for Declining Vendor Proposals Gracefully

You are a procurement leader. Write me a polished decline email template I can s...

customer-service Advanced

Find why CSAT dropped while resolution time also improved

You are a CX operations analyst. Last quarter, our average resolution time impro...

#customer-service #csat #resolution-time

#qbr #reviews #operations

business Intermediate

Run a quarterly business review that produces decisions, not status

Act as a chief of staff who has run a lot of bad QBRs and a few good ones. I'm p...

#email #auto-reply #templates

Write an out-of-office that actually routes people

Help me write an out-of-office auto-reply that does more than say I'm away: it t...

#email #customer-service #de-escalation

Respond to an Angry Customer Email

You are an expert customer experience writer. Help me reply to an upset customer...

#email #internal-comms #change-management

Announce a Process Change to Your Team

You are an expert internal communications lead. Help me announce a workflow chan...

Write a Polite Follow-Up Email After No Reply

Act as a professional communication coach. Write a concise follow-up email to [R...

#email #follow-up #sales

#email #saying-no #diplomacy

Draft a Difficult Email Declining a Request

Act as a diplomacy expert. Help me write an email that declines this request: [D...

customer-service Intermediate

Build a Canned Response Library

You are a support-operations lead. Based on the common issues I list, create a l...

#customer-service #templates #macros

#scope-change #project-management #stakeholder

Write a Calm Reply to a Last-Minute Scope Change Request

Help me write a calm, professional email reply to a stakeholder who is requestin...

#finance #personal-finance #net-worth

finance Beginner

Personal Net Worth Tracker with Asset Allocation

Build a personal net worth tracker template with monthly tracking. Categories: C...

#email #cold-outreach #sales

Email: Write a Cold Outreach That Doesn't Sound Like Every Other Cold Email

I'm reaching out cold to a prospect and I want to skip the 'I hope this finds yo...

#email #vendor-management #difficult-conversations

Email: Tell a Vendor We're Switching Without Burning the Relationship

We're moving off [VENDOR] to [REPLACEMENT] after [N] years. Help me write the em...

#pushback #deadline #manager

Write an email pushing back on a deadline without sounding combative

Draft an email to my manager pushing back on a Friday deadline that I genuinely ...

#email #conflict #complaint

email Advanced

Reply to an angry email without escalating, capitulating, or sounding scripted

I just got an angry email from [who — customer, internal stakeholder, vendor]. T...