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customer-service intermediate

Apologize for a service failure without overpromising the recovery

Act as a customer-success leader who has watched apology emails make incidents w...

#customer-service #apology #recovery
👁 10 views
productivity Beginner

Stop the recurring meeting that should be an email without offending the organizer

You're a chief of staff. There's a recurring meeting that's outlived its purpose...

#meetings #calendar #cancellation
👁 10 views
email Beginner

Decline a meeting invite without burning the relationship

You're an executive communication expert. I keep getting pulled into meetings I ...

#decline #meetings #boundaries
👁 10 views
writing Intermediate

Adapt One Message into Five Platform-Native Versions

You are a content repurposing expert who understands the native voice of each pl...

#writing #social media #repurposing
👁 10 views
email Beginner

Email: Introduce Two People Who Should Know Each Other

Write a double-opt-in introduction email. Step 1: a short note to each person se...

#introductions #networking #double-opt-in
👁 9 views
customer-service Beginner

Write an Empathetic Refund Approval Email That Saves the Relationship

Act as a senior customer support specialist. Draft an email approving a refund o...

#refund #empathy #retention
👁 9 views
email intermediate

Craft a Cold Outreach Email That Gets Replies

Act as a B2B sales copywriter. Write a short cold outreach email to [target role...

#email #cold email #sales
👁 9 views
excel Intermediate

Build an Excel formula that flags duplicates across multiple columns

In Excel I need to find rows that are duplicates based on a *combination* of col...

#excel #duplicates #countifs
👁 9 views
legal Intermediate

Outline a Basic Non-Disclosure Agreement

You are a legal-document assistant. Help me outline a basic mutual non-disclosur...

#legal #nda #confidentiality
👁 9 views
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hr Advanced

Hr: Write an Interview Loop That Doesn't Just Re-Test the Resume

Design an interview loop for [ROLE]. Right now we have [CURRENT LOOP]. Each roun...

#hr #hiring #interviewing
👁 8 views
customer-service Advanced

Reply to a customer who escalated to the CEO over a $40 issue

Write a reply to a customer who emailed our CEO over a $40 charge dispute. The c...

#escalation #de-escalation #CEO email
👁 8 views
Legal Intermediate

Terms of Service Template

Draft Terms of Service for [PLATFORM TYPE] covering: user obligations, prohibite...

#terms of service #legal #user agreement
👁 0 views
email intermediate

Email Sending a Project Status Update to Stakeholders

Write a weekly project status update email for [project name] to executive stake...

#project-status #stakeholders #communication
👁 0 views
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