Search: "fix"

customer-service Advanced

Handle a customer who is technically wrong but emotionally right

Customer is escalating about [issue]. Looking at the facts: they're wrong about ...

#customer-service #escalation #conflict

#design #research #nuance

design advanced

Translate a research finding into a design change without losing nuance

Act as a design lead who has watched research findings flattened into the wrong ...

customer-service Intermediate

Respond to an Angry Customer and De-escalate

You are a senior customer support specialist known for calming upset customers. ...

#customer service #de-escalation #support

design Intermediate

Run a Heuristic UX Review of a Screen or Flow

You are a UX designer doing a heuristic evaluation. I will describe (or paste a ...

#design #ux #usability

#apology email #outage #customer communication

email Beginner

Apology Email Template Service Outage Customer Communication

Act as a customer communications lead. Write an apology email for a [DURATION] s...

#coding #debugging #bug-report

coding Intermediate

ChatGPT Prompt: Bug Reproduction and Minimal Repro Case Builder

You are a debugging coach. Help me build a minimal reproducible example for a bu...

#marketing #funnel #conversion

marketing Advanced

Audit a Marketing Funnel for Where Money Is Leaking

I'll share funnel data. Identify the worst-performing stage and propose the 3 mo...

#business #pre-mortem #risk

business Intermediate

Run a Pre-Mortem on a Project Before You Kick It Off

Facilitate a pre-mortem for [PROJECT]. Context: [GOAL, TIMELINE, TEAM SIZE, BUDG...

#coding #debugging #tests

coding Advanced

Untangle a Function Whose Tests Pass But Behavior Is Wrong

I have a function where the tests pass but production reports it's behaving wron...

#design #form #conversion

design Intermediate

Audit a Form for the Friction Costing You Completions

Here's a form I want to audit for completion-killing friction: [describe field-b...

#flaky-tests #debugging #race-conditions

coding Advanced

Coding: Translate a Flaky Test Into a Real Bug or a Real Fix

I have a test that fails ~1 in 20 runs. Most people would mark it skip or retry-...

#creative #storytelling #writing

creative Advanced

Fix a Story Where the Second Act Loses Momentum

I have a story (screenplay, novel, short story — doesn't matter) where the first...

#coding #code review #mentoring

coding Intermediate

Review a junior engineer's PR without rewriting it for them

A junior engineer on my team submitted a PR that works but has problems — naming...

email Intermediate

Apologize for a mistake without making it worse

I made a mistake at work. The mistake was [DESCRIBE: what happened, what was the...

#email #apology #mistake

customer-service Advanced

Decide which customer issues to fix at the source vs. handle one by one

I'm reviewing this week's support tickets. The top issues by volume are [list 5–...

#customer-service #root-cause #operations

#coding #code-review #security

coding Advanced

Review My Pull Request Like a Senior Engineer

Act as a thorough but kind senior engineer reviewing a pull request. I will past...

#education #study-skills #spaced-repetition

education Beginner

Create a Spaced-Repetition Study Schedule

You are a learning-science coach. Build me a realistic study plan that uses spac...

#business #exit-strategy #valuation

business advanced

Exit Strategy Planning Guide for Small Business Owners

Create a comprehensive exit strategy planning guide for a small business owner p...

#data #data-quality #monitoring

data Advanced

Data Quality Monitoring Rules for a Production Table

I need to monitor data quality on a production table loaded daily from upstream ...

data Intermediate

Build a Funnel Analysis That Answers Which Step to Fix First

Help me run a funnel analysis on [PRODUCT FLOW — e.g., signup → activate → retai...

#data #funnel #analytics

#email #apology #accountability

email Intermediate

Email: Apologize for a Real Mistake Without Over-Apologizing

I made a mistake that affected the recipient and I need to apologize by email. W...

#excel #power-query #data-cleanup

excel Intermediate

Excel: Clean a Messy Address Column Without Losing Edge Cases

I have a column of free-text addresses scraped from a form: [PASTE 20 SAMPLES]. ...

data Intermediate

Write a query that survives the source table being renamed in six months

I need to write a SQL query that pulls weekly metrics for a dashboard. The sourc...

#sql #data #query