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Search: "reply-all"

107 prompts matching "reply-all"

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customer-service Intermediate

Respond to a Customer Who's Asking for a Refund We Can't Give

A customer is asking for a refund that falls outside our refund policy (it's bee...

#customer-service #refund #policy
👁 3 views
customer-service Intermediate

Write a support macro that doesn't sound like a support macro

Write a customer support macro for the situation: [SCENARIO — e.g., 'customer as...

#customer service #macro #templates
👁 3 views
customer-service Intermediate

Reply to a customer who's right about being upset but wrong about the fix

A customer emailed support upset about [issue]. They're right that something wen...

#customer-service #support #email
👁 3 views
email Intermediate

Cold Outreach Email That Earns a Reply from a Skeptical CTO

Act as a senior B2B SDR coach. Write me a cold outreach email targeting a CTO at...

#cold-email #sdr #outreach
👁 3 views
customer-service Advanced

Respond to a viral complaint on social media without escalating it

A customer just posted a complaint about us that is gaining traction on social m...

#customer-service #social-media #reputation
👁 3 views
email Advanced

Reply to an angry email without escalating, capitulating, or sounding scripted

I just got an angry email from [who — customer, internal stakeholder, vendor]. T...

#email #conflict #complaint
👁 3 views
email Intermediate

Turn a long Slack/Teams thread into a single email decision memo

We just argued about [topic] in a 47-message Slack thread and need to capture th...

#email #decision-memo #slack
👁 3 views
email Intermediate

Write the email that pushes a decision out of a stuck Slack thread

Act as a senior PM who is tired of decisions dying in Slack. A thread has been g...

#decision #async #escalation
👁 3 views
customer-service Intermediate

Respond to an Angry Customer and De-escalate

You are a senior customer support specialist known for calming upset customers. ...

#customer service #de-escalation #support
👁 3 views
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customer-service Intermediate

Turn Negative Reviews into Professional Public Replies

You are a brand reputation manager who responds to public reviews. I will paste ...

#customer service #reviews #reputation
👁 3 views
marketing Intermediate

Build a 5-Email Welcome Sequence for New Subscribers

Act as an email marketing strategist. Help me design a five-email welcome sequen...

#marketing #email #welcome sequence
👁 3 views
customer-service Intermediate

Customer Service: Write a Refund Reply for a Borderline Case

A customer is asking for a refund that's outside policy but the case isn't unrea...

#customer-service #refunds #policy
👁 2 views
customer-service Intermediate

Find the line between friendly and unprofessional in support replies

Our support team's tone is inconsistent. Some replies feel cold; some feel weird...

#customer-service #tone #writing
👁 2 views
email Beginner

Follow up on a stalled vendor reply without nagging

Write a follow-up email to a vendor who has gone quiet for 6 business days after...

#follow-up #vendor #nudge
👁 2 views
customer-service Advanced

Reply to a customer who escalated to the CEO over a $40 issue

Write a reply to a customer who emailed our CEO over a $40 charge dispute. The c...

#escalation #de-escalation #CEO email
👁 2 views
customer-service Intermediate

Rewrite a canned response so customers don't smell the template

Here is our current canned reply for shipping delays. Rewrite it so a customer c...

#canned response #macros #personalization
👁 2 views
customer-service Intermediate

Tell a customer their refund request is denied without losing the relationship

Write a reply denying a refund request that doesn't meet our policy. The custome...

#refund denial #bad news #policy
👁 2 views
customer-service Intermediate

Convert a Customer's Angry Tweet into a Plan and Reply

Act as a social support lead. I will paste a public angry tweet from a customer....

#social-media #support #twitter
👁 2 views
customer-service Intermediate

Write a canned response that doesn't sound canned

We get [type of request] dozens of times a week. Currently each agent freestyles...

#customer-service #templates #canned-response
👁 2 views
email beginner

Write an Out-of-Office Email Reply

Act as a professional communications assistant. Write an out-of-office auto-repl...

#email #out of office #automation
👁 2 views
customer-service beginner

Respond to an Angry Customer Professionally

Act as a customer support specialist. Write a calm, empathetic reply to an angry...

#customer service #complaints #support
👁 2 views
email Beginner

Write an email declining a meeting without sounding dismissive

Help me decline a meeting invitation in a way that protects the relationship. I'...

#email #declining #meetings
👁 2 views
email Beginner

Draft a follow-up email after silence without sounding needy

Someone went quiet after seeming interested (a client, a recruiter, or a collabo...

#email #follow up #outreach
👁 2 views
customer-service Beginner

Turn a confusing support ticket into the real question

I'll paste a vague or rambling customer ticket. Help me figure out what they act...

#customer service #support #tickets
👁 2 views
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