Search: "offer packaging"

legal advanced

Negotiate a master services agreement from one-sided back to balanced

Act as in-house counsel for a mid-sized buyer. I have a vendor's first-draft MSA...

#legal #contracts #msa

#landing-page #copy #conversion

marketing Intermediate

Write a landing page that converts a specific reader, not a generic visitor

You're a conversion copywriter. I'll tell you the product, the offer, and the on...

customer-service intermediate

Write a Refund Approval and Denial Script

Act as a customer experience manager. Write two scripts: one approving a refund ...

#customer service #refund #policy

#customer service #de-escalation #support

Respond to an Angry Customer and De-escalate

You are a senior customer support specialist known for calming upset customers. ...

#marketing #email #welcome sequence

marketing Intermediate

Build a 5-Email Welcome Sequence for New Subscribers

Act as an email marketing strategist. Help me design a five-email welcome sequen...

#public-complaint #social-media #response

Customer Service: Respond to a Public Complaint Without Sounding Corporate

A customer posted a complaint about us on a public forum. Help me draft a public...

customer-service Advanced

Customer Service: De-escalate an Angry Customer Without Conceding Things That Aren't Mine to Concede

A customer is furious, and the policy answer is 'no,' but a hard 'no' is going t...

#customer-service #de-escalation #communication

#customer-service #de-escalation #complaints

De-escalate a customer who's angry about something we didn't do

I have a customer escalating loudly about an issue that turns out to be on their...

email Intermediate

Write the email that asks a busy executive for 15 minutes without sounding entitled

I need 15 minutes with [name + role] to [your goal — get a decision, unblock a p...

#email #executive #ask

#email #declining #relationship-management

email intermediate

Decline an invitation without burning the relationship or sounding evasive

Act as a communication coach for executives. I need to decline an invitation fro...

#hr #layoff #difficult-conversation

hr advanced

Run a layoff conversation that treats the person like an adult

Act as an HR leader who has run too many layoff conversations and seen them done...

#launch #small-audience #bootstrap

marketing Intermediate

Plan a small launch when you do not have a big audience yet

Act as a scrappy marketer who has launched things with no budget. I am launching...

#creative #writing #character

creative Intermediate

Develop a Character with Depth and Believable Flaws

Act as a fiction writing coach who specializes in character development. Help me...

#customer-service #refunds #decisions

Write a Refund Decision That Doesn't Sound Like a Boilerplate No

Help me write a refund decision response. Customer's request: [WHAT THEY ASKED]....

#scope-change #project-management #stakeholder

email Intermediate

Write a Calm Reply to a Last-Minute Scope Change Request

Help me write a calm, professional email reply to a stakeholder who is requestin...

#angry-customer #escalation #support

Reply to a Furious Customer Without Sounding Like a Robot or Caving

Help me reply to a furious customer email. Customer's complaint: [PASTE OR SUMMA...

#finance #equity #startup

finance Intermediate

Decide If You Should Take a Pay Cut for Equity at a New Job

I'm considering a new job where the base salary is [$X lower] than my current jo...

#email #price-increase #customer-retention

email Advanced

Email Announcing Price Increase to Existing Customers

Draft an email announcing a price increase to existing customers, effective in 6...

#customer-service #refunds #policy

Customer Service: Write a Refund Reply for a Borderline Case

A customer is asking for a refund that's outside policy but the case isn't unrea...

#customer-service #support #email

Reply to a customer who's right about being upset but wrong about the fix

A customer emailed support upset about [issue]. They're right that something wen...

#follow-up #vendor #nudge

email Beginner

Follow up on a stalled vendor reply without nagging

Write a follow-up email to a vendor who has gone quiet for 6 business days after...

customer-service Advanced

Reply to a customer who escalated to the CEO over a $40 issue

Write a reply to a customer who emailed our CEO over a $40 charge dispute. The c...

#escalation #de-escalation #CEO email

#privacy notice #GDPR #CCPA

legal Intermediate

Write a privacy notice section in plain English that a regulator still approves

Rewrite the privacy notice section below in plain English suitable for a public-...