Search: "bug fix"

#marketing #landing page #conversion

marketing Advanced

Audit a landing page for the leaks that lose conversions

I'll paste or describe my landing page. Audit it like a conversion specialist: i...

#customer service #outage #status

Write a status update for an outage that builds trust

We're having an outage and customers are noticing. Help me write a status update...

#coding #debugging #errors

coding Intermediate

Debug an Error Message Step by Step

You are an expert senior software engineer. Help me diagnose and fix an error us...

design Intermediate

Get a Structured Design Critique

You are an expert senior product designer. Help me critique a design (which I'll...

#design #critique #ux

customer-service Beginner

Build a Reusable Support Response Template

Act as a support operations lead. Create a flexible response template for this c...

#customer-service #support #templates

customer-service Beginner

Create Reusable Support Reply Templates

You are a customer support operations lead. Create a set of reusable reply templ...

#customer-service #support #templates

#customer-service #knowledge-base #technical-writing

Write a Clear Help-Center Troubleshooting Article

Act as a technical writer for a customer help center. Turn the problem I describ...

design Intermediate

Run a Heuristic UX Review of a Screen or Flow

You are a UX designer doing a heuristic evaluation. I will describe (or paste a ...

#design #ux #usability

#customer-service #de-escalation #complaint

Respond to an Angry Customer

You are a customer-experience expert. I will paste an angry customer message and...

customer-service Advanced

Write a Service Outage Apology

You are a crisis-communications writer. Help me write a customer-facing message ...

#customer-service #outage #apology

#data #bias #machine learning

data Advanced

Audit a Dataset for Bias Before You Train On It

Help me audit [DATASET DESCRIPTION] for bias before I train on it for [TASK]. Co...

#angry-customer #escalation #support

Reply to a Furious Customer Without Sounding Like a Robot or Caving

Help me reply to a furious customer email. Customer's complaint: [PASTE OR SUMMA...

#email #mistake #accountability

email Intermediate

Email Telling Your Boss You Made a Real Mistake

I made a meaningful mistake at work: [describe what happened, the impact, who's ...

Customer Service: Spot When a 'Bug Report' Is Actually a UX Problem

Read this customer support ticket and tell me whether the customer's described '...

#bug-triage #ux #support

#customer-service #operations #process

Customer-Service: Stop Treating Every Complaint as a One-Off

Our support team is great at resolving individual tickets and terrible at notici...

customer-service Advanced

Turn a customer who threatened to cancel into a champion

I have a customer who wrote a 'we're cancelling' email last month. I called them...

#customer-service #retention #churn

#customer-service #support #email

Reply to a customer who's right about being upset but wrong about the fix

A customer emailed support upset about [issue]. They're right that something wen...

#customer-service #tone #writing

Find the line between friendly and unprofessional in support replies

Our support team's tone is inconsistent. Some replies feel cold; some feel weird...

#scaling #operations #bottleneck

business Intermediate

Find the one process that breaks every time we grow by 30%

Every time we add ~30% headcount, the same process breaks (something around hand...

#social-media #support #twitter

Convert a Customer's Angry Tweet into a Plan and Reply

Act as a social support lead. I will paste a public angry tweet from a customer....

#writing #editing #brochure-voice

writing Intermediate

Rewrite a paragraph that is technically correct but reads like a brochure

Here's a paragraph from [thing I'm writing — landing page / about page / report ...

coding Advanced

Choose between fixing a bug now or recording it and shipping the release

We found a bug right before release. Description: [paste]. Severity by my read: ...

#coding #release #bug

productivity intermediate

Decide whether to add a tool or change the habit

Act as a productivity coach who has watched people drown under fifteen apps. I a...

#productivity #tools #habits