Search: "new-business"

#email #change-management #internal-communication

Announce a process change people didn't ask for without sounding tone-deaf

We're rolling out a new expense reporting tool next month. The current process w...

Write a follow-up that revives a stalled enterprise deal without begging

I have an enterprise deal that has gone dark for 3 weeks after a strong demo. He...

#email #sales #follow-up

design Intermediate

Redesign an empty state from punishment to onboarding moment

You are a UX designer. The empty state of [FEATURE] currently shows 'No items ye...

#design #ux #empty-state

#finance #pricing #revenue

finance Advanced

Decide when to raise prices without losing the customers who'd actually pay more

I'm considering raising prices on [product / tier]. Current price: [$]. We haven...

#email #re-engagement #sales

email Beginner

Write a Re-Engagement Email to a Lapsed Customer

Write a re-engagement email to a customer who hasn't purchased in 9 months. Cust...

#excel #power query #survey

excel Intermediate

Convert a Messy Survey Export Into Clean Long-Format Data

I exported a survey to Excel. Each respondent is one row, each question is its o...

#re-engagement #cold-lead #sales-sequence

Draft a Re-Engagement Email for a Lead Who Went Cold

Help me draft a re-engagement email for a lead who went silent. Last meaningful ...

#tool-sunset #change-management #internal-email

email Beginner

Write an Internal Email Announcing a Tool Sunset Without Panic

Help me write an internal email announcing that we're sunsetting [TOOL NAME] on ...

#migrations #zero-downtime #schema

coding Advanced

Coding: Write a Migration Plan for a Schema Change That Can't Take Downtime

I need to change a schema (rename column, change type, add NOT NULL) on a high-t...

#data #sql #query-optimization

data Intermediate

Data: Rewrite a Slow Query Without Changing What It Returns

I have a SQL query that's slow. Make it fast while keeping the result set identi...

design Advanced

Design: Redesign an Onboarding Flow Without Adding a Tour

Here's our current onboarding: [DESCRIBE]. Drop-off happens at [STEP]. Resist th...

#design #ux #onboarding

#excel #capacity-planning #modeling

excel Advanced

Excel: Build a Capacity Model That Doesn't Pretend Everyone Works 40 Hours

I'm modeling team capacity in Excel for the next quarter: [TEAM, ROLES, HOLIDAYS...

#education #teaching #pedagogy

education Intermediate

Education: Teach a Concept I Understand But Have Never Had to Explain

I need to teach [CONCEPT] to [AUDIENCE — students, new hires, non-experts] and I...

#legal #terms-of-service #user-communication

legal Intermediate

Legal: Update Our Terms of Service So Users Will Actually Read One Sentence

We're updating our ToS: [CONTEXT — new product line, regulatory change, etc.]. N...

#marketing #analytics #optimization

marketing Advanced

Marketing: Stop Optimizing a Funnel Step That Isn't the Bottleneck

I keep optimizing [FUNNEL STEP] because it has measurable conversion and easy A/...

#excel #formulas #running-total

excel Intermediate

Build a Running Total in Excel That Resets Every Month Without a Pivot Table

I'm working in Excel with a table that has a Date column and an Amount column. I...

#writing #structure #essay

writing Advanced

Restructure an essay that has a great middle but a weak opening and ending

I have an essay where paragraphs 4-8 are doing real work but the opening (paragr...

#coding #architecture #monorepo

coding Intermediate

Decide between a monorepo and multiple repos for a 4-person team

We're a 4-person team about to start a new product with 3 services and 2 client ...

customer-service Intermediate

Build a feedback loop from support tickets to product without overwhelming engineers

Support sees product problems before product does. Right now we either bury the ...

#customer-service #product #feedback

#design #research #user research

design Advanced

Run user research when the team is convinced they already know the answer

I want to run user research on a new feature. Half the team says 'we know what u...

#email #deadlines #pushback

Push back on a deadline without sounding like you're complaining

I need to email [STAKEHOLDER] to push back on a deadline they set for [DELIVERAB...

#marketing #analytics #attribution

marketing Intermediate

Read marketing analytics without lying to yourself

I'm looking at marketing analytics for [PERIOD] and trying to decide where to in...

#design #information architecture #navigation

design Advanced

Restructure navigation that grew organically into a maze

My product/site/app has navigation that grew over time and now has [N] top-level...