🎧 Customer Service Prompts

Write a customer service response to a refund request. Scenario: customer wants a refund for [product/service] because [reason]. The response should: 1) Acknowledge their request promptly, 2) Show empathy for their experience, 3) Explain the refund policy briefly, 4) If approved: confirm the refund amount and timeline, 5) If denied: explain why clearly and offer alternatives (exchange, credit, partial refund), 6) End with a positive note. Under 150 words.

Create a comprehensive FAQ page for [business/product] with 15 questions and answers. Organize by category: 1) Getting Started (3 Qs), 2) Pricing & Billing (3 Qs), 3) Product/Service Features (4 Qs), 4) Troubleshooting (3 Qs), 5) Account & Privacy (2 Qs). Each answer should be 2-4 sentences, clear and direct. Include internal links where relevant. Write answers that actually help — not corporate non-answers.