Search: "script-writing"

#design #typography #type-pairing

design Intermediate

Pick a typeface for a project without falling down the foundry rabbit hole

I'm picking type for [project type — brand, app, document, signage]. The brand q...

#design #user-research #usability

design intermediate

Run usability tests with 5 people and learn the right things from each one

Act as a research lead who has seen small-N usability tests done badly and well....

customer-service intermediate

Write a Refund Approval and Denial Script

Act as a customer experience manager. Write two scripts: one approving a refund ...

#customer service #refund #policy

#hr #feedback #management

Prepare for a hard conversation with an employee

I have to give difficult feedback to someone on my team. Help me prepare: clarif...

productivity Beginner

Productivity: Triage a Backlog You're Embarrassed About

I have a personal task backlog (or inbox, or notebook) I haven't touched in mont...

#backlog #triage #gtd

customer-service Intermediate

Customer Service: Build a Triage Script for the Top 5 Tickets That Eat Your Day

I'm drowning in repetitive tickets. Build a triage script for the top 5 types. F...

#customer-service #triage #support-workflow

#hr #compensation #retention

Hr: Tell a Top Performer There's No Raise This Cycle Without Losing Them

[NAME] is a top performer and there's no budget for a raise this cycle: [REASON ...

#business #pricing #retention

business Intermediate

Raise prices on existing customers without losing them

I need to raise prices on our existing customer base by 15-20%. Costs went up, w...

#PIP #performance #management

Write a performance improvement plan that's actually fair

Draft a 60-day PIP for an employee whose work quality has dropped. The PIP needs...

Draft a Compassionate but Clear Performance Improvement Plan

You are an experienced HR business partner. Help me draft a Performance Improvem...

#pip #performance #hr

#hr #exit-interview #attrition

Draft an exit-interview process that yields useful patterns

Our exit interviews currently produce nothing useful — leaving employees stay po...

#design #critique #feedback

design Advanced

Run a design critique that produces better work, not just bruised egos

You are a senior design lead. Set up a recurring design critique that actually i...

data Beginner

Clean a messy CSV that nobody owns and everyone depends on

Act as a data engineer doing cleanup. I have a CSV that gets dropped into a shar...

#cleaning #csv #etl

data Intermediate

Fix a column where 30% of values are 'kind of right but not parseable'

I have a column in a dataset that's supposed to be a phone number, date, or addr...

#data #cleaning #etl

productivity Intermediate

Reclaim a calendar that's 70% meetings without firing anyone

My calendar is 70% meetings and I can't drop them all. Help me find which to: (a...

#calendar #meetings #async

#hr #retention #stay-interview

hr Intermediate

Write a stay-interview script that finds quiet flight risks

Help me design a 30-minute stay-interview script my managers can run with their ...

#coding #code review #explanation

coding Beginner

Explain what this unfamiliar code actually does, line by line

I'll paste a function or script in a language I half-know. Explain it in plain E...

#hr #feedback #performance

hr Intermediate

Draft Constructive Performance Feedback

Act as an HR coach. Help me give feedback to a team member about [SITUATION]. Us...