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customer-service Intermediate

Customer-Service: Respond to a Bad Review That's Half Wrong and Half Fair

We got a public review: [PASTE]. Half of it is factually wrong; half is a real p...

#customer-service #reputation #reviews
👁 8 views
customer-service Advanced

Save an Account That's Quietly Disengaging Before They Formally Churn

One of our customer accounts hasn't churned yet but is showing every sign: usage...

#customer-service #retention #churn
👁 8 views
hr Intermediate

Design an interview loop that surfaces real skill instead of interview skill

Our interview loop is good at filtering for people who interview well, not neces...

#hr #hiring #interviews
👁 8 views
marketing Intermediate

Build a content strategy when the topic is genuinely boring to most readers

I run marketing for a B2B product in a category that is genuinely not interestin...

#marketing #content #strategy
👁 8 views
hr Intermediate

Write a job description that filters in the right people, not out

Write a job description for [ROLE TITLE] on [TEAM]. The person needs to be able ...

#hr #job description #hiring
👁 8 views
legal Intermediate

Write a privacy notice section in plain English that a regulator still approves

Rewrite the privacy notice section below in plain English suitable for a public-...

#privacy notice #GDPR #CCPA
👁 8 views
business Intermediate

Map a Customer Journey with Friction Hotspots and Owners

Act as a CX strategist. Build me a full customer journey map for [product_or_ser...

#cx #customer-journey #friction
👁 8 views
customer-service Intermediate

Convert a refund request into a save-the-relationship moment

A long-time customer just emailed asking for a refund. They're not angry — they'...

#customer-service #refund #retention
👁 8 views
email Intermediate

Write the email that asks a busy executive for 15 minutes without sounding entitled

I need 15 minutes with [name + role] to [your goal — get a decision, unblock a p...

#email #executive #ask
👁 8 views
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coding Intermediate

Read an unfamiliar codebase efficiently in your first week

I just joined a team and inherited [type of codebase — backend API, frontend app...

#coding #onboarding #codebase
👁 8 views
hr Advanced

Design an interview loop that filters for the actual job, not just confident interviewees

I'm hiring for [role]. I've drafted a loop of [N] interviews: [list them]. Help ...

#hr #hiring #interviews
👁 8 views
hr Intermediate

Write a job description that filters out the wrong applicants instead of attracting more of them

I'm writing a JD for [role + level]. The default move is to list every nice-to-h...

#hr #job-description #hiring
👁 8 views
hr advanced

Run a layoff conversation that treats the person like an adult

Act as an HR leader who has run too many layoff conversations and seen them done...

#hr #layoff #difficult-conversation
👁 8 views
business Advanced

Pressure-Test a Business Decision with a Premortem

Act as a seasoned operator running a premortem exercise. I am about to make a si...

#business #premortem #risk
👁 8 views
finance Beginner

ChatGPT Prompt: Emergency Fund Sizing Calculator with Risk Assessment

Help me calculate the right emergency fund size for my situation: - Monthly ess...

#emergency fund #savings #financial planning
👁 7 views
finance Intermediate

Decode a Compensation Offer Beyond the Base Salary

Help me evaluate this comp offer beyond the base number. Offer: base [X], target...

#finance #compensation #equity
👁 7 views
writing Intermediate

Writing: Write a Project Retrospective That's Honest Without Being a Hit Job

I'm writing a retro on a project that didn't go well, and I don't want it to rea...

#writing #retrospective #business-writing
👁 7 views
marketing Intermediate

Marketing: Audit a Landing Page Against the One Job It Has

Audit this landing page like the only thing that matters is whether a qualified ...

#marketing #landing-page #conversion
👁 7 views
marketing Intermediate

Marketing: Plan a Webinar That Doesn't Feel Like a 45-Minute Sales Pitch

I'm running a webinar on [TOPIC]. Attendees gave us their email expecting to lea...

#marketing #webinars #content
👁 7 views
finance Intermediate

Finance: Decide Whether to Buy or Keep Renting When the Math Is Close

I'm trying to decide whether to buy or keep renting. Rent: [AMOUNT]. Target purc...

#finance #personal-finance #real-estate
👁 7 views
business Intermediate

Write a Job Description That Filters Out the Wrong Applicants Instead of Attracting Everyone

I'm hiring for a mid-level role and last time I posted a generic JD I got 400 ap...

#business #hiring #job-description
👁 7 views
creative Intermediate

Name a Product Without Defaulting to Made-Up Vowel Soup

I need to name a product and I'm tired of the AI-startup naming conventions: dro...

#creative #naming #branding
👁 7 views
design Advanced

Restructure navigation that grew organically into a maze

My product/site/app has navigation that grew over time and now has [N] top-level...

#design #information architecture #navigation
👁 7 views
email Advanced

Counter a salary offer that is 15% below your number without burning the relationship

You are a compensation negotiation coach. Draft an email reply to a recruiter wh...

#email #salary-negotiation #offer
👁 7 views
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